After-Sale Service



BIT’s After-Sale Service Allows OEM to Concentrate on Core Business

Now OEM’S can be relieved of product service assignments as BIT offers a global service team comprised of professional technicians and engineers with a systems-integration focus to provide after-sale service for both new and classic systems. Service programs customized to OEM’s needs include “SWAP”, onsite repair, refurbishment, and install/training. Parts and instruments are available through BIT’s global logistic centers. Our After-Sale Services feature:

  • World-wide service network
  • On-site repair, install and training service
  • SWAP service
  • Refurbishment service
  • ISO13485 qualified service
  • Customized service solutions
  • Hotline for technical support / 3rd level support
  • Field service specialists
  • Warranty & spare parts worldwide
  • Parts obsolescence management
  • Full sustaining engineering services including product enhancements, new features, regional variants, other design changes as well as a bridge to comprehensive services for next generation products

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